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Frequently Asked Questions

Find answers to common questions about our services

FAQ

Everything You Need to Know

Got questions? We've got answers. If you don't find what you're looking for, feel free to reach out to us directly.

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How do I book a nurse or aya?

Simply call us at 9330684929 or send a WhatsApp message. Our team will understand your requirements including the type of care needed, duration, and any special needs. We'll then match you with the most suitable caregiver and arrange for them to start at your preferred time.

Are your caregivers certified and verified?

Yes, absolutely. All our nurses are registered professionals with valid certifications. Our aya and attendants undergo thorough background checks, health screenings, and training programs before joining our team. We verify all credentials and references meticulously.

What areas in Kolkata do you serve?

We provide services across all areas of Kolkata including Jadavpur, Ballygunge, Salt Lake, Tollygunge, Garia, Kasba, Behala, Dum Dum, Rajarhat, and surrounding regions. We also serve parts of Howrah and South 24 Parganas.

Can I get a caregiver for just a few hours?

Absolutely! We offer flexible booking options to suit your needs — from a few hours per day to 12-hour shifts to 24/7 live-in care. You can book for a single day, a week, or on a monthly basis.

What is the cost of home nursing service?

Our rates vary based on the type of service, duration, and specific care requirements. Nurse services typically start from Rs. 800 per visit, aya services from Rs. 600 per day, and physiotherapy from Rs. 700 per session. Contact us for a free consultation and personalized quote.

Do you provide emergency or same-day service?

Yes, we understand that healthcare needs can be urgent. We offer same-day service deployment for emergencies, subject to caregiver availability. Our 24/7 helpline ensures you can reach us anytime.

Can I change the caregiver if I'm not satisfied?

Of course. Your satisfaction and comfort are our priority. If you feel the assigned caregiver is not the right match, simply let us know and we'll arrange a replacement within 24 hours at no extra cost.

Do you provide medical equipment?

We can assist with arranging medical equipment like hospital beds, wheelchairs, oxygen cylinders, nebulizers, and patient monitors through our trusted medical equipment partners. Let us know your requirements when booking.

Is there a minimum booking period?

There is no minimum booking period for most services. You can book for a single day. However, for certain specialized services, we may recommend a minimum duration for optimal care outcomes.

How do I make payments?

We accept cash, UPI, bank transfers, and major debit/credit cards. For long-term bookings, we offer convenient weekly or monthly payment options. A small advance may be required for first-time bookings.

Still Have Questions?

Our team is happy to help. Reach out to us anytime.

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